2011年12月31日 星期六

Yahoo! News: Internet News: 8 Hilarious Internet Jokes, Memes and Parody Accounts of 2011 (Mashable)

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8 Hilarious Internet Jokes, Memes and Parody Accounts of 2011 (Mashable)
Dec 30th 2011, 20:38

Whenever one of us here at Mashable finds a new joke, meme or parody account, it quickly makes its way around the office. We really get a kick out of hilarious Tumblrs, fake Twitter accounts and memes. They're a type of humor that brings digital geeks like us together for a laugh whether we're Apple fans or Windows users, Android owners or iPhone addicts. Internet humor bridges these gaps and unites all of us for a smirk, giggle or full-on laugh.

[More from Mashable: The Very Best of YouTube in 2011 [VIDEOS]]

In the past year, we've seen so many great jokes pop up online. They're often a response to something happening in the news, like the Pepper Spraying Cop, or in pop culture, like the Ryan Gosling Hey Girl meme. They can also be a way for the digitally-savvy among us to have fun at the expense of others less familiar with technology, like Sexy Sax Man.

We thought it would be fun to share some of our favorite web funnies we've come across this year. Here's to a great 2012 in web humor!

[More from Mashable: Meet the Writer Being Sued for His 17,000 Twitter Followers]

What were your favorite Internet memes or parodies this past year? Share them in the comments below.

This story originally published on Mashable here.

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Yahoo! News: Internet News: "Merkozy" play leads in beloved German New Year skit (Reuters)

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"Merkozy" play leads in beloved German New Year skit (Reuters)
Dec 31st 2011, 18:37

BERLIN (Reuters) – A skit of "Dinner for One," the British vaudeville comedy sketch so loved in Germany it holds cult status and is screened every New Year's Eve, with Angela Merkel and Nicolas Sarkozy as "Miss Sophie" and her bumbling butler, has become an Internet smash.

In the black and white original, filmed in 1963, Miss Sophie celebrates her 90th birthday with four imaginary guests as butler James darts around the table, pretending to be each of them and downing their drinks, becoming increasingly inebriated in the process.

The skit, http://www.youtube.com/watch?v=S8kj4JBf-W0, made for German broadcaster ARD and titled "The 90th euro rescue summit or euros for no one," has the heads of the German chancellor and French president superimposed over the original actors.

This time the imaginary dinner companions include former Greek Prime Minister George Papandreou, former Spanish Prime Minister Jose Luis Rodriguez Zapatero and British Prime Minister David Cameron.

Sarkozy pretends to be Cameron, as Merkel toasts him and tells him: "Don't forget we speak German in Europe."

"You are looking younger than ever," "Cameron" starts in English, then switches to German and says: "You are looking richer than ever."

As Sarkozy continues to scurry around the elegantly set table, the narrators sighs, explaining: "This is what happens every euro rescue summit, whether or not anyone else is there, it is just these two doing everything themselves."

The original will be shown seven times by different German television stations on New Year's Eve. Its popularity in Germany and Scandinavia has made it one of the world's most repeated television shows, but it is hardly known in Britain.

Its euphemistic closing line - when James asks whether it will be "the same procedure as last year," as he escorts Miss Sophie upstairs to bed, then promises to do "his very best" - has become a catchphrase in Germany.

At that point in the skit, which has had almost 200,000 views on the Internet, Sarkozy, whose country's top sovereign credit rating is at risk, tells Merkel he will give her his "triple A."

(Reporting by Alexandra Hudson; Editing by Alison Williams)

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Yahoo! News: Internet News: Verizon: Future 4G LTE Outages Won't Affect the Whole Country (Mashable)

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Verizon: Future 4G LTE Outages Won't Affect the Whole Country (Mashable)
Dec 30th 2011, 13:09

Verizon's been having a lousy month. On top of the PR disaster of introducing a new $2 service fee for paying bills online, the wireless carrier with the reputation for having the best service suffered no less than three outages for its ultra-fast 4G LTE data network. Now the company has finally come forward and explained itself. Each of the outages was caused by an separate bug, Verizon says, though none as serious as the one that took down the entire network for an extended period in April. Now Verizon says it's taking a key step to prevent nationwide LTE outages: geo-segmentation. By partitioning the network by area, the carrier can isolate problems before they spread and take down the whole system.

[More from Mashable: Verizon Kills $2 Fee Plan Amid Consumer Outrage]

The April überbug was caused by a bug in the very core of the network, IP Multimedia Subsystem (IMS), Verizon vice president of network engineering Mike Haberman revealed to GigaOm. All of this month's outages also involved issues with the IMS, though none were quite as fundamental to the system's operation as the one in April.

The first outage this month happened on Dec. 7 when an IMS backup database failed. The second, on Dec. 20, was caused by a key network element not responding properly. And for the third, which occurred this past Wednesday, two network elements weren't communicating right.

[More from Mashable: Verizon Customers Suffer Third Outage in December [VIDEO]]

Although customers' phones should automatically switch to 3G signals when LTE isn't functioning, that didn't happen for some customers. That was because of the nature of an IMS failure -- the network is still transmitting radio signals just fine, it just can't recognize devices running on it. Verizon was eventually able to force those phones to switch to 3G, but not right away.

Although Verizon says it take outages seriously, it makes no guarantees that more of them won't occur. Verizon's 4G LTE network is the world's largest, and the carrier says these kind of outages are simply par for the course when you're pioneering a next-generation wireless network. LTE is a generational shift in data networking technology, and Verizon was the first carrier to deploy it in the United States. AT&T has since followed with its own LTE network, and Sprint plans to debut the tech in 2012.

Were you affected by Verizon's disabled LTE service? Has it changed your thoughts on the carrier in any way? Let us know in the comments.

Image courtesy of Eric Hauser, Flickr

This story originally published on Mashable here.

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2011年12月30日 星期五

Yahoo! News: Internet News: In the Midst of Outages, Verizon Imposes New Fee (NewsFactor)

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In the Midst of Outages, Verizon Imposes New Fee (NewsFactor)
Dec 30th 2011, 21:22

Verizon Wireless is pulling a Netflix of sorts. In the midst of three unexplained data outages in less than a month, the wireless carrier decided to start charging customers a $2 fee to pay their bill on its Web site. To say that customers are angry would be an understatement.

"[A] new $2 payment convenience fee will be instituted for customers who make single bill payments online or by telephone," Verizon Wireless announced on its Web site Thursday. The new charges are official beginning Jan. 15, but customers aren't wasting any time complaining about the "convenience fee."

Indeed, the social-media world is abuzz with complaints over the new fee in a way that's reminiscent of the recent Bank of America debit-card-fee drama. Bank of America backpedaled under pressure. So far, Verizon is holding its course. Although the company now blames its data outages on growing pains, the company isn't yet responding to the latest complaints.

Worst Move Ever?

"As if Verizon doesn't make enough money already. I prefer to not use the automatic payments so that I can make sure I have enough money in my account each month. I always pay my bill within a few days of receiving the e-mail," Christina Budd wrote on Verizon Wireless' Facebook page Friday morning. "How about you reward the people who pay on time, instead of punishing them?"

Meanwhile, Matt Beggs wrote, "I hope you enjoy losing almost $200 a month because you wanted to get another $2 out of me." Others took the occasion to start complaining about Verizon's Total Equipment Coverage. Still others reverted to the good old-fashioned "boo" on the wireless carrier's Facebook page. One Facebook follower posted the e-mail addresses of Verizon executives.

"OK, so I see you want to charge me $2 to pay my bill online. I have 15 months to go on my contract. I have figured I can cut $100 a month off my bill," writes Bentz Kirby on Verizon's Facebook page. "So, I will trade you my savings of $1,500 for your rip-off of $30. Then, when my contract is up, I will move my phone lines to another company and you will lose that income stream too. So, enjoy your $2 a month while you lose in the long run. Worst move ever by you, Verizon."

Communications Snafu

"Part of this uproar is based on an incomplete or inaccurate consumer understanding of what's going on. The belief initially was that Verizon was going to charge people for making all online bill payments. It's only 'one-time' payments, according to the company," said Greg Sterling, principal analyst at Sterling Market Intelligence.

More broadly, people believe there are zero costs incurred by Verizon for online billing, he said, so there's a perception that the company is trying to take advantage of customers unfairly or unjustifiably.

"This PR snafu isn't as bad as Netflix, which had several in a concentrated period of time," Sterling concluded. "But it does illustrate how companies are no longer at liberty to simply impose changes unilaterally on the public without risk to their reputations and brands."

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Yahoo! News: Internet News: Verizon backtracks on $2 fee after customer outrage (Reuters)

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Verizon backtracks on $2 fee after customer outrage (Reuters)
Dec 30th 2011, 20:59

NEW YORK (Reuters) – Verizon Wireless has reversed its decision to charge a $2 fee for one-time telephone and online bill payments after a storm of criticism from consumers and the U.S. communications regulator.

The biggest U.S. wireless operator retracted its decision on Friday, just a day after it announced the fee, which was to have begun January 15.

Verizon said it was making the decision based on customer input. This was after consumers spoke out about the fee, with some threatening to leave the service as a result. The U.S. Federal Communications Commission said it was "concerned' about the fee and vowed to look into it.

"On behalf of American consumers, we're concerned about Verizon's actions and are looking into the matter," an official for the FCC said earlier on Friday.

Verizon Wireless is a venture of Verizon Communications Inc and Vodafone Group Plc.

(Reporting By Sinead Carew; Editing by Tim Dobbyn)

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Yahoo! News: Internet News: Verizon reverses on $2 fee for one-time payments (AP)

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Verizon reverses on $2 fee for one-time payments (AP)
Dec 30th 2011, 20:46

NEW YORK – After a customer backlash, Verizon Wireless on Friday dropped a plan to start charging $2 for every payment subscribers make over the phone or online with their credit or debit cards.

In a statement on its website Friday, the company said "customer feedback" prompted the decision to drop the "convenience fee" it wanted to introduce on Jan. 15.

Verizon wanted to steer people to electronic check payments, which are cheaper, and automatic credit card payments, which are more reliable.

A petition on Change.org against the fees had gathered more than 57,000 names by Friday afternoon, a day after Verizon, the country's largest cellphone company, announced the fees.

Payment processors for power companies usually charge "convenience fees" of up to $5 for every payment made by phone or online, but cellphone companies haven't taken the step yet. The furor against Verizon hints that they may have to wait further.

Verizon Wireless serves 91 million phones and other devices on accounts that pay the company directly, and more who pay indirectly through other companies. It's a joint venture of Verizon Communications Inc. of New York and Vodafone Group PLC of Britain.

___

Online:

Verizon's statement: http://news.verizonwireless.com/news/2011/12/pr2011-12-30.html

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Yahoo! News: Internet News: Terra Noctis leads iPhone Games of the Week (Appolicious)

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Terra Noctis leads iPhone Games of the Week (Appolicious)
Dec 30th 2011, 12:30

Terra Noctis leads iPhone Games of the Week

Posted December 30, 2011 6:30am by Phil Hornshaw Tags: Games, Games of the Week

The holiday week has seen a freeze on adding new games to the iTunes App Store, but there are still plenty of great ones floating around. Leading this week's charge is Terra Noctis, a side-scrolling platforming game that will remind players of the greats in the genre. Check it out, and four other quality titles, below.

A retro platformer with a great art style, Terra Noctis looks great and will remind you of the 2-D side-scrolling platformers of years past. The game's touch controls are pretty solid on iOS, and there's plenty of content to go around including hours of gameplay and massive boss fights. Terra Noctis does an admirable job of invoking classic games in the genre while adding a little something new to the equation. It looks and sounds great and includes support for achievements and leaderboards from Open Feint, as well as support for iCade.

Space is filled with valuable fuels, but powerful gravity wells created by huge asteroids make it impossible for spaceships to retrieve them. That's where you and your remote-controlled probes come in. You'll need to control your probe by firing its thrusters and using the gravity of asteroids to navigate each level. It's your goal to grab the crystals and get out as fast as you can and with as little maneuvering as you can manage. The faster you go and the less fuel you use, the higher your score. It's a pretty difficult game, but Gravity Rocks also requires some serious skills, which will appeal to players with a penchant for punishment.

A 3-D platformer, Crazy Hedgy looks a lot like console classics Crash Bandicoot or Sonic the Hedgehog, with a similar playing style. The main character is even a hedgehog himself, but instead of running around, Hedgy the Hedgehog chooses to roll, and you control him using your iOS device's internal gyroscope. Tilting your device directs Hedgy around the screen, where you'll need to snag gems to upgrade your abilities and fight off enemies. The game looks great, it's optimized for newer iOS devices and its developers say Crazy Hedgy includes 10 or more hours of gameplay.

Great graphics and a challenging style mark Wind Up Robots, a base-defense strategy game that bucks the usual setup. The game's controls are pretty simplistic. You choose which robots will be in your defense force at the beginning of each level, and then you deploy them as necessary. The idea is to defend your charge: a sleeping boy assaulted by nightmares. The nightmares fly across the level towards the boy with your robots standing in between, and you control them by tapping them and giving them orders on where to go. The robots do the rest, but the real strategy of the game is in choosing your forces, directing them in anticipation of enemies, and changing them out with other robots to keep them alive. Wind Up Robots looks good and offers plenty of challenge.

The latest of Telltale Games' licensed point-and-click adventure games takes on the iconic police/prosecutor drama, putting players in a story that includes appearances by tons of cast members from Law & Order. The first episode is a little straightforward, but it's hard to argue with the quality of Telltale's titles or with the production values found in this game. You'll need to purchase future episodes through in-app purchases as they come out each month, but if you're a fan of the Law & Order TV show, this is a fun way to get into the action in a new and different way.

Create a list of your favorite games

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Yahoo! News: Internet News: Telecom Immunity Ruling Upheld by U.S. Appeals Court (Mashable)

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Telecom Immunity Ruling Upheld by U.S. Appeals Court (Mashable)
Dec 29th 2011, 21:19

Three appeals court judges unanimously upheld a controversial federal law on Thursday -- one that grants immunity to phone companies that give government officials access to users' online communications. "It is disappointing that today's decision endorsed the rights of telecommunications companies over those over their customers," said Kurt Opsahl, Senior Staff Attorney of the Electronic Frontier Foundation, in an online statement.

[More from Mashable: Confirmed: Verizon Charging $2 Fee for Paying Bills Online or By Phone]

The EFF first filed suit against the law in January 2006; it lost that case. A second suit, filed in September 2008 -- Jewel v. NSA -- claims the U.S. government tapped into civilian information without cause or suspicion.

To do a wiretap, government officials need a warrant or a National Security Letter, which carries a bit more weight than a warrant. Typically, a warrant or letter doesn't grant a free-for-all access to the private data of an American citizen, and stipulates who or what group will be searched.

[More from Mashable: Here Comes More 4G: AT&T Gets OK to Buy Huge Chunk of Wireless Spectrum]

The EFF's concern is that government entities will take advantage of this privilege -- and use online data to police the actions of law-abiding citizens.

In 2008, telecom companies were granted immunity from prosecution for cooperating with Federal authorities to collect information on civilians. A San Francisco judge had previously upheld the law and dismissed cases against companies working with government agencies.

The defendants in the case were AT&T, Verizon and Sprint Nextel. AT&T and Verizon both declined to comment for this story. Sprint has yet to respond. A spokesman from the Department of Justice said they have no immediate comment on the ruling.

Government investigators are increasingly partnering with technology companies who can cull the personal data of suspected criminals. In May, the CIA's technology branch invested in a social media monitoring company. And the FBI has reportedly used social media sites to track down fugitives and solve crimes.

Are you worried about government agencies using social media to collect intelligence? Let us know in the comments.

This story originally published on Mashable here.

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2011年12月29日 星期四

Yahoo! News: Internet News: China urges tighter Internet security after hacking attacks (Reuters)

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China urges tighter Internet security after hacking attacks (Reuters)
Dec 30th 2011, 06:15

SHANGHAI (Reuters) – The Chinese government is working with domestic Internet search engines like Baidu Inc and Sohu.com, and financial institutions to prevent phishing attacks on unsuspecting Chinese web users.

The Ministry of Public Security said on Friday it would work with 10 Chinese search engines to protect the website rankings of financial institutions to lessen the chances that Internet users will be duped by phishing websites.

A phishing attack occurs when the user is persuaded to part with his or her username and password via a fake webpage that closely resembles the original.

Through the collaboration, the official websites of several Chinese banks, such as Agricultural Bank of China and China Construction Bank will be ranked first in the search engine when a user searches for the related keywords, the Ministry said in an online circular on Friday.

The move comes as China urged tighter Internet security on Wednesday, after a spate of personal data leaks that alarmed the online community and prompted calls for tougher scrutiny of who has access to online information.

China claims the most Internet users in the world at 485 million, state media reported last month, and despite widespread censorship and monitoring online, many users have been up in arms about the reported data leaks and their implications.

The user IDs, passwords and e-mail addresses of more than 6 million accounts registered on CSDN -- a site for programmers -- were leaked, Xinhua New Agency reported last week, citing an anti-virus software provider which discovered the problem. The popular social-networking site Tianya was also hit.

The Global Times newspaper on Friday described the state of Internet security in China as "very dangerous," saying the leaks had "struck Chinese society's alarm bells."

The Ministry of Industry and Information Technology said on Wednesday that it would investigate the hacking incidents.

"The department believes the recent leak of user information is a serious infringement of the rights of Internet users and threatens Internet safety. The department strongly condemns such behavior," the ministry said in the statement.

China is widely suspected of being the origin of many hacking attacks on government and commercial websites abroad, but officials have repeatedly dismissed reports that the government or military could be behind such attacks.

China bans numerous overseas websites, including Facebook, Twitter and YouTube and some foreign media outlets, fearing the uncensored sharing of images and information could cause social instability and harm national security.

(Reporting By Sisi Tang in Hong Kong and Melanie Lee in Shanghai; Editing by Chris Lewis and Ron Popeski)

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Yahoo! News: Internet News: Verizon to add $2 bill-pay charge (Reuters)

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Verizon to add $2 bill-pay charge (Reuters)
Dec 30th 2011, 00:58

(Reuters) – Verizon Wireless, which this month angered customers with three separate data service problems, said on Thursday it will add a $2 fee for one-time telephone and online bill payments.

The planned change, to take effect on January 15, was greeted by a storm of criticism.

Consumer blog Engadget said charging customers to pay was "downright ludicrous." Another tech website, cnet.com, said the move "made little sense."

"The fee is designed to address costs incurred by us for only those customers who choose to make one-time bill payments in alternate payment channels (online, mobile, telephone) and who choose not to use the other options available to them ...," Verizon Wireless spokesman Thomas Pica said in an email.

Verizon Wireless rivals AT&T Inc and Sprint Nextel Corp said they do not charge their customers for any bill-payment options.

In addition, some customers complained on Verizon's online forum on Thursday about problems activating their new phones.

The episode followed reports of a problem with the company's high-speed network on Wednesday. Verizon, the biggest U.S. mobile service provider, said on Thursday that it had resolved that issue overnight.

It did not give any details about the service problem but said phone call and text message services were not disrupted for high-speed fourth generation (4G) customers and that its older third generation (3G) service was operating normally.

But some customers complained that they were having 3G service problems, while others said their 4G service was being restored on Thursday morning. One person complained about the lack of a public announcement.

"At least acknowledge there is a problem, do you really expect your paying customers to not notice??" the person wrote on Verizon's online message board.

Earlier this month the company, which has long boasted that its service is "most reliable," faced two data service problems. On December 8 some Verizon customers were unable to access the Internet on their wireless devices for about 24 hours. The company had to fix another problem on December 21.

Verizon Wireless is a venture of Verizon Communications and Vodafone Group Plc.

(Reporting by Sinead Carew; Editing by Dave Zimmerman, Matthew Lewis and Steve Orlofsky)

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Yahoo! News: Internet News: Verizon to add $2 bill-pay charge (Reuters)

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Verizon to add $2 bill-pay charge (Reuters)
Dec 29th 2011, 22:31

NEW YORK (Reuters) – Verizon Wireless, which this month angered customers with three separate data service problems, said on Thursday it will add a $2 fee for one-time telephone and online bill payments.

The planned change, to take effect on January 15, was greeted by a storm of criticism.

Consumer blog Engadget said charging customers to pay was "downright ludicrous." Another tech website, cnet.com, said the move "made little sense."

In addition, some customers complained on Verizon's online forum on Thursday about problems activating their new phones. A company representative did not respond to a request for comments on either issue.

The episode followed reports of a problem with the company's high-speed network on Wednesday. The biggest U.S. mobile service provider said on Thursday that it had resolved that issue overnight.

It did not give any details about the service problem but said phone call and text message services were not disrupted for high-speed fourth generation (4G) customers and that its older third generation (3G) service was operating normally.

But some customers complained that they were having 3G service problems, while others said their 4G service was being restored on Thursday morning. One person complained about the lack of a public announcement.

"At least acknowledge there is a problem, do you really expect your paying customers to not notice??" the person wrote on Verizon's online message board.

Earlier this month the company, which has long boasted that its service is "most reliable," faced two data service problems. On December 8 some Verizon customers were unable to access the Internet on their wireless devices for about 24 hours. The company had to fix another problem on December 21.

Verizon Wireless is a venture of Verizon Communications and Vodafone Group Plc.

(Reporting By Sinead Carew, editing by Dave Zimmerman and Matthew Lewis)

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Yahoo! News: Internet News: Apple’s November iPhone 4S launch led to 83 percent increase in app downloads over 2010 (Appolicious)

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Apple's November iPhone 4S launch led to 83 percent increase in app downloads over 2010 (Appolicious)
Dec 29th 2011, 18:48

Posted December 29, 2011 12:48pm by Phil Hornshaw Tags: Apple, iOS, iPhone 4S, iTunes App Store

After releasing the iPhone 4S in November, Apple and its iTunes App Store saw a big jump in app downloads, rising 83 percent over the same period in 2010.

TechCrunch has the report, which states that app market research firm Fiksu measured the volume of app downloads for the top 200 free apps in the iTunes App Store. Fiksu found volume across all those apps increased by 15 percent from October 2011 to November 2011, and also saw that for the first time, free app downloads broke the 5 million-per-day mark, rising as high as 5.65 million downloads per day in November. October's record high mark was 4.91 million downloads.

App downloads had been on the decline since around June, as GigaOM reports, in a trend attributed to iPhone owners waiting for the iPhone 4S to hit store shelves. Apple saw a similar decline in iPhone sales in the space between the device's traditional launch window in the summer and the iPhone 4S' fall launch.

The new iPhone has been extremely popular to date in lots of different markets. Predictions have Apple selling 30 million more iPhones in the last quarter of 2011 than previously expected. Apple has been expanding extensively in places like China and South America to bring the iPhone to new customers, and as one might expect, when those new customers get a shiny new iPhone, they immediately download a lot of new apps.

Fiksu also put some of the blame for the spike in app downloads on the latest version of Apple's iOS mobile operating system, iOS 5. Apple released the software just ahead of the iPhone 4S and it added a lot of new features, both for the new device and for existing iPhone versions. As a result, developers pushed a number of new updates for their apps during the same period, to add in new functionality like iCloud support. Many apps, especially games, were optimized to take advantage of the powerful new iPhone 4S, and as a result, lots of apps likely saw increases in popularity and a revival in downloads after the new OS's launch.

As TechCrunch points out, the download spike shows that there's still a whole lot of room to expand in the smartphone market. Among cellular phone owners in the U.S., smartphones account for only about 50 percent. That's a high number on its own, but also remarkable because that means there's the entire other half of the cell phone market that doesn't have a smartphone but could, and would also be downloading apps but isn't. The iPhone 4S likely converted quite a few of those feature phone owners, but the market is still pretty young and there's huge room for growth.

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Yahoo! News: Internet News: Verizon Wireless to charge $2 for one-time payment (AP)

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Verizon Wireless to charge $2 for one-time payment (AP)
Dec 29th 2011, 18:22

NEW YORK – Verizon Wireless, the country's largest cellphone company, is introducing a $2 fee for every payment subscribers make over the phone or online with their credit cards.

The company says this "convenience fee" will be introduced Jan. 15.

The fee won't apply to electronic check payments or to automatic credit card payments set up through Verizon's AutoPay system. Paying by credit card in a Verizon store will also be free, as will mailing a check.

Other carriers have tried to get subscribers to move to automatic payments through other means. AT&T Inc. offers a $10 gift card for those who set up AutoPay. Sprint Nextel Corp. charges subscribers who have caps on the fees they can rack up each month. Those people are charged $5 monthly unless they set up autopay.

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Yahoo! News: Internet News: Netflix and Gap lag in customer satisfaction online (Reuters)

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Netflix and Gap lag in customer satisfaction online (Reuters)
Dec 29th 2011, 16:15

(Reuters) – Netflix Inc and Gap Inc were among the worst performers in customer satisfaction among the largest online retailers this holiday season, according to a survey released on Wednesday.

Overstock.com Inc came last out of the 40 largest online retailers, with a rating of 72 out of 100, down 4 points from last year, the survey by ForeSee found.

Gap.com, Gap's main website, was second last with 73 points, down 5 from a year ago. Other laggards included buy.com and websites run by Sony and Toys R Us, ForeSee said.

Customer satisfaction is important for retailers because it can lead to higher sales, more loyalty and increased word-of-mouth recommendation, ForeSee said.

Netflix saw the biggest decline in customer satisfaction in ForeSee's most-recent survey after the company tried to raise prices and split its DVD and video-streaming services. The plan was scrapped after customers defected.

"Netflix totally misread its customer base and is paying the price, damaging its brand among both consumers and investors," Larry Freed, chief executive officer of ForeSee, said.

Netflix shares lost more than half their value this year, with most of the damage coming after the company unveiled its intention to split its services.

Netflix had come close to customer-satisfaction leader Amazon.com in previous ForeSee surveys. But in the latest poll, it dropped 7 points to 79, the largest decline of any retailer in the survey.

Amazon climbed 2 points to 88 to lead ForeSee's survey for 14th consecutive time. ForeSee runs the poll about every six months.

The biggest gainer was TigerDirect.com, a tech gadget and parts website owned by Systemax Inc, which climbed 6 points to 79.

Another big gainer was JCP.com, JC Penney's website, which rose 5 points to 83. That put the retailer in a tie for third place with QVC.com, Apple's online store and VistaPrint.com.

(Reporting by Alistair Barr)

Corrects spelling of ForeSee throughout.

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Yahoo! News: Internet News: Amazon says 2011 'best holiday ever' for Kindle (AP)

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Amazon says 2011 'best holiday ever' for Kindle (AP)
Dec 29th 2011, 15:33

SEATTLE – Online retailer Amazon says 2011 was the best holiday ever for its Kindle-brand e-readers and tablet computers.

Amazon.com Inc. said Thursday that people bought more than 1 million Kindles each week in December.

The company has never released specific sales figures for the Kindle. Since the launch of the first Kindle in 2007, this franchise has grown to include several e-readers and the Kindle Fire tablet.

The Kindle Fire is expected to be one of the first true competitors to Apple's iPad. Amazon says the Fire has been the best-selling product on its site since its introduction 13 weeks ago.

Even so, the iPad is still expected outsell all other tablets, including the $199 Kindle Fire and Barnes & Noble Inc.'s new $249 Nook Tablet. The iPad starts at $499.

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Yahoo! News: Internet News: Amazon shares dip on growth concerns (Reuters)

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Amazon shares dip on growth concerns (Reuters)
Dec 29th 2011, 14:52

(Reuters) – Amazon.com Inc shares slid 3.3 percent on Thursday as a research note by Goldman Sachs suggested that the online retailer's sales growth in the current holiday quarter could miss Wall Street expectations.

Goldman in a note from Wednesday said Amazon has typically bested overall online sales growth by 23 points. That would suggest a 38 percent jump this season, below the 40 percent increase Wall Street expects Goldman wrote.

Earlier this week, data firm comScore said U.S. e-commerce sales in the first 8 weeks of the November and December holiday season rose 15 percent compared to the year-earlier period.

Shares of Amazon were down $5.71 to $168.18 in early trading.

Separately, Amazon said on Thursday it has sold more than 1 million Kindle e-reader and tablet devices per week this month.

(Reporting By Phil Wahba; editing by Mark Porter)

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Yahoo! News: Internet News: Fresh iPhone Apps for Dec. 29: Crazy Hedgy, Gravity Rocks, Wind Up Robots, Subject 7 (Appolicious)

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Fresh iPhone Apps for Dec. 29: Crazy Hedgy, Gravity Rocks, Wind Up Robots, Subject 7 (Appolicious)
Dec 29th 2011, 13:45

Fresh iPhone Apps for Dec. 29: Crazy Hedgy, Gravity Rocks, Wind Up Robots, Subject 7

Posted December 29, 2011 7:45am by Phil Hornshaw Tags: Fresh, Games

The iTunes App Store remains frozen for the holidays, which means there haven't been new games in a few days. Nevertheless, Thursday traditionally sees a crop of cool new games to play, and while there aren't technically any "new" games in the App Store today, we've found a crop of four quality titles that deserve your attention. Up first is tilt-controlled 3-D platformer Crazy Hedgy, featuring a cartoon hedgehog. Next, Gravity Rocks has you controlling a probe, using gravity and thrusters to navigate dangerous space. Wind Up Robots is a strategy game in which you use robots to defend a young boy from his evil nightmares, and Subject 7 takes a page from the popular Portal series, putting you in the first-person role of a test subject fleeing an oppressive lab.

Cartoony Crazy Hedgy puts you in the role of a rolling hedgehog in a great-looking 3-D platforming adventure. Your goal in each level is to guide Hedgy past obstacles and enemies, gathering gems to buy new equipment. The game has been optimized for your iOS devices, making use of their internal gyroscopes to control Hedgy's movements by tilting.

Hedgy includes more than 35 levels and developer cybertime pledges better than 10 hours of playtime to keep you busy. The game also includes a survival mode, big boss fights and mini-games you can unlock. There's also Game Center and iCloud support, providing achievements and cloud saves for your convenience.

Navigating Gravity Rocks' arcade puzzle levels isn't easy – it's actually pretty difficult – and you'll be challenged to use the forces of gravity to your advantage to fling a probe from asteroid to asteroid to gather items and escape each level. You control special probes dispatched to the far reaches of space to gather crystals, but in order to do so, you'll need to carefully use your thrusters to move through gravity wells, snag the crystals and make your way to each level's exit, without getting smashed against a rock in the process.

Gravity Rocks uses simple touch controls – slide your finger in any direction to fire thrusters and direct your probe through space. You're scored by how long it takes you to complete each stage and how much fuel you expend in doing so; the point of the game is to work smart, not hard. Gravity Rocks isn't easy and some may find it frustrating, but it packs a ton of challenge across 24 levels, and looks pretty great doing it.

Evil nightmares threaten the peaceful dreams of Zach, a young boy. Protecting him is very important, and that's where you and your army of robots come in. From huge B-movie robots, the game's description states, to tiny spark plug size ones, you'll command an army of metal automatons to fight off monsters by directing them around each level, using their unique skills in a strategic battle.

Wind Up Robots features 28 levels to fight through in which your primary goal is to defend a base from attackers using your force of robots. You get seven varieties of robots to command against 12 brands of enemies, and you'll be able to upgrade your robots over time. Plus, there's Game Center support for achievements and leaderboards.

Subject 7 (iPhone, iPad) $0.99

Drawing on inspirations reminiscent of Valve's popular Portal series on PC and video game consoles, Subject 7 is a 3-D first-person game with great graphics, in which you play a test subject referred to only as Seven. You'll work your way through various test chambers with only creepy disembodied voices to guide you – one which pushes you to partake in different tests, like throwing objects into holes in the wall.

Subject 7 lets you choose from using either gyroscope controls to look around, mixed with touch controls for movement, or just straight touch controls. It'll also put you through some puzzle-solving and includes some pretty solid production values. It's best enjoyed with headphones, and unfortunately only contains one "episode". It's also worth noting that you'll need an iPad 2, iPhone 4 or iPhone 4S to play.

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Yahoo! News: Internet News: Leaked Twitter Subpoena Raises Online Privacy Issues (Mashable)

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Leaked Twitter Subpoena Raises Online Privacy Issues (Mashable)
Dec 28th 2011, 22:06

The leaked subpoena sent to Twitter this month by the Suffolk District Attorney's Office in Boston is causing some hoopla on the web and raising the issue of law enforcement's access to online personal data. On Dec. 14, the D.A.'s Office issued a subpoena to Twitter in order to access the account information of two users who tweeted a list of personal information they allegedly obtained by hacking into the Boston Police Patrolmens' Association. The hackers stole identifying information and Tweeted it to followers. The subpoena requests "available subscriber information, for the account or accounts associated with the following information, including IP address logs for account creation."

[More from Mashable: Twitter 2012: Bigger and More Ads]

In the subpoena, assistant D.A. Benjamin A. Goldberger requests that the investigation be kept from the Twitter users as to not impede the ongoing probe. But the information was leaked. We reached out to Twitter for comment, but have yet to hear back.

On Dec. 23 one of the accounts under investigation, @p0isAn0N Tweeted, "Haha. Boston PD submitted to Twitter for my information. Lololol? For what? Posting info pulled from public domains? #comeatmebro."

[More from Mashable: Today's Top Stories: GoDaddy Woes, Twitter Lawsuit, No-Glasses 3D]

The D.A.'s office requested details of two Twitter users and also listed the name Guido Fawkes, which is the name but not handle listed for one of the accounts under investigation, as well as the hashtags #BostonPD and #d0xcak3.

One of the accounts being probed is listed in the subpoena as @OccupyBoston, however that account appears to be inactive. It's likely they meant @Occupy_Boston, which Tweets about the occupy movement. Targeting this account has lead some to speculate that the police are monitoring the online activity of occupy protestors.

Twitter's website contains an information section for law enforcement. It states that if a subpoena is issued for a user's information, the company will inform that user before they hand the information to the authorities, unless it is prevented from doing so by court order or statute. According to its site, Twitter was following protocol by informing the user of the subpoena, and, perhaps later providing that user's information to the Boston D.A. This isn't the first time Twitter has been reluctant to hand-over user information to law enforcement.

It's possible Twitter does host some personal information about the owners of the accounts who tweeted the hacked materials. At the very least, it might have IP addresses. However, Twitter doesn't verify identities or email addresses of its users, so using Twitter for detective work might be more harmful than helpful to an investigation, especially if the subpoena is leaked. We contacted the Boston District Attorney's Office and are waiting for a reply.

Do you think Twitter should surrender user information for hackers? Please tell us in the comments.

Image courtesy of Flickr, eldh

This story originally published on Mashable here.

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